National Vocational Qualifications - Institute of Administrative Management | IAM

National Vocational Qualifications

IAM’s range of National Vocational Qualifications (NVQs) are perfect for those seeking to develop workplace competencies in the fields of business, administration, management or leadership. Throughout an NVQ, you will combine your studies with valuable workplace experience, allowing you to see how your learning directly applies to a business environment.

Undertaking an NVQ will develop skills in challenging activities such as problem-solving and team working, both of which are vital to furthering your career. You also have the option to tailor the NVQ to suit your individual needs and those of your employer with our wide range of optional units.

All of our NVQs are nationally recognised competence and credit-based qualifications, which means you can use the credits achieved from completed units (where applicable) to progress onto another qualification, either with the IAM or elsewhere.

IQ IAM Level 4 NVQ Diploma in Business Administration (QCF)

Qualification Number: 601/3697/2

Please note, this qualification has replaced the following programme:

601/2724/7 - Level 4 NVQ Diploma in Business and Administration (QCF)


This qualification is designed to support candidates already working in, or striving towards, advanced administrative positions. It is suitable for a variety of senior business administration roles and will allow learners to gain formal recognition of their competence in this environment.

In mandatory units, learners will cover:

- The essentials of business administration, including resolving administrative problems
- Managing personal and professional development.

There are a wide range of optional units in this qualification, enabling you to tailor the course to your specific needs, they include but are not limited to:

- Conflict management - Creating bespoke business documents
- Quality Audits - Optimising the use of technology
- Recruitment and inductions - Implementing business continuity plans

This qualification is the competence component of the Higher Apprenticeship in Business and Professional Administration.

Credit value: Minimum of 57 Assessment: Assignment

IQ IAM Level 4 NVQ Diploma in Management (QCF)

Qualification Number: 601/3695/9


This qualification is aimed at individuals who are already involved in management and those who would like to progress to this level. It is ideal for those of you looking to develop and gain formal recognition of your knowledge, understanding and competence working as managers, area managers or heads of functions.

Mandatory units cover the essentials of:

- Managing personal and professional development

- Providing leadership and management

- Developing and implementing operational plans

- Developing working relationships with stakeholders

We have created a variety of optional units, allowing you the scope to choose the areas most relevant to your own personal development. Units include, but are not limited to:

- Preparing for quality audits - Managing Health and Safety
- Promoting equality, diversity and
  inclusion in the workplace
- Analysing competitor activity
- Optimising the use of technology - Implementing operational change

This qualification forms the combined knowledge and competence components of the Higher Apprenticeship in Management.

Credit value: Minimum of 53 Assessment: Portfolio

IQ IAM Level 5 NVQ Diploma in Management and Leadership (QCF)

Qualification Number: 601/3696/0


This is a qualification aimed at individuals who intend to develop and gain formal recognition of their competence in working as senior managers, heads of departments or directors. Covering the broad scope of management as a whole, this qualification is suitable for a variety of leadership roles.

In the mandatory units of the course, you can expect to cover the essentials of:

- Contributing to the development of strategic plans

- Designing business processes

- Managing strategic change

- Providing leadership and management

Also involved in this course is a range of optional units that can be selected to suit your preferences, they include but are not limited to:

- Establishing business risk
  management processes
- Managing strategic marketing activities
- Discipline and grievance
- Leading a continuous improvement
- Conducting quality audits - Managing information systems
Credit value: Minimum of 53 Assessment: Portfolio

Category: Business

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