Important Phone Numbers for Patients and Providers

Contacts Phone Number
Child Health Plus 1-800-698-4KIDS (1-800-698-4543)
1-877-898-5849 (TTY)
Client Advocacy Line,
NYS Office of Alcoholism and Substance Abuse Services
1-800-553-5790
Health Care Bureau, NYS Attorney General 1-800-428-9071
Consumer Assistance Unit, NYS Department of Financial Services 1-800-342-3736
Elderly Pharmaceutical Insurance Coverage (EPIC) 1-800-332-3742
ERISA, self-insured plans, COBRA,
U.S. Department of Labor
1-866-444-3272 1-212-607-8600 (Eastern NY & NJ)

1-617-565-9600 (Central & Western NY)

External Appeals 1-800-400-8882
Fair Hearings, NYS Office of Temporary and Disability Assistance 1-800-342-3334
Family Health Plus 1-877-9FHPLUS (1-877-934-7587)
Healthy NY 1-866-HEALTHY (1-866-432-5849)
HIPAA, U.S. Office of Civil Rights 1-800-368-1019
1-212-264-3313
Insurance Help for the Seriously Ill and Their Caregivers
NYS Department of Financial Services
1-800-342-3736
Long-Term Care Insurance 1-888-NYS-PLTC (1-888-697-7582)
NY Medicaid CHOICE (enrollment broker) 1-800-505-5678
Managed Care Complaint Line,
NYS Department of Health
1-800-206-8125
Medicaid Help Line,
NYS Department of Health
1-800-541-2831
Medicare General Info 1-800-MEDICARE (1-800-633-4227)
Office of Professional Discipline,
NYS Education Department
1-800-442-8106
Office of Professional Medical Conduct Complaints,
NYS Department of Health
1-800-663-6114
Growing Up Healthy Hotline 1-800-522-5006
Prompt Payment for Providers,
NYS Insurance Department
1-800-358-9260
Senior Citizens' Hotline,
NYS Office of Long Term Care Ombudsman
1-800-342-9871
NYS Commission on Quality of Care and Advocacy for Persons with Disabilities 1-800-600-4143
U.S. Social Security Administration 1-800-772-1213


Category: Financial services

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